We worked on a large solar project in Manchester early in 2013, installing solar systems on over 100 properties as part of a larger project between several solar installers. The works contracted to us were labour only, including the erection and dismantling of scaffolding, roofing works, panel installation and all associated electrical works. We accepted the contract at the request of the client, as they were having problems with the current working practices on site and wanted a contractor with a fresh approach to contracts management to work with them on the project. We had worked previously with the client on a successful scheme in Wigan, and so they were aware of our ability to deliver quality works.
The main problems that the client had encountered were delivery of materials and supply of paperwork. The supplier frequently supplied incorrect materials, and the surveys that had been conducted by another contractor were often inaccurate and incorrect. When we began work on the contract we decided that the best way to avoid this confusion was to survey the properties ourselves before works commenced, so that we could liaise with the supplier to provide appropriate materials for each roof. We also kept detailed records of what materials were required for which property, what materials were delivered, and what materials were then used, in order to check that material deliveries were correct. This greatly reduced delays caused within the supply chain, solving one of the major problems that the client had been facing.
Another issue prior to our arrival on site had been the completion of handover packs and submission of certificates. Each property required an NICEIC installation certificate, an MCS certificate, an installer details form to be filled out, and submission of SSEG paperwork. The current contractors were unable to complete this administration within the given time frame of one week from installation, which meant the main client was unable to fully hand over the properties, however our dedicated office manager coordinated all paperwork and ensured that every single handover pack for properties Solargen completed was accurately completed and submitted within the deadline.
The entire project was completed over a 2 month period, and Solargen were continually praised for our effective management skills and ability to complete works on time and within budget.